From Crisis to Calm® Professional & Law Enforcement Series
Practical communication and decision-making training for professionals who face difficult people every day. Developed from nearly 30 years in law enforcement, including 16 years as a crisis negotiator, and delivered to thousands of professionals in 17 states.
Most professionals face high-stress encounters every day without training that reflects how people actually behave under pressure. From Crisis to Calm® was built to change that.
FC2C is a principles-based communication and decision-making program developed from nearly 30 years in law enforcement, including 16 years as a crisis negotiator. Every session is tailored to your industry, your environment, and the specific encounters your team faces.
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The skills that prevent escalation are the same whether you are wearing a badge, a lab coat, or a lanyard. FC2C is tailored to your world.
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The new book from Jeff Scholz and the companion to the Professional Sincerity® keynote. It defines the professional standard that makes every other communication skill work, and shows how to practice it and demonstrate it in the conversations where credibility matters most.
Available for Kindle pre-order now. Paperback and Kindle editions both release September 23, 2026.
The book behind the training. Written from nearly 30 years in law enforcement, including 16 years as a crisis negotiator, it translates real-world lessons into practical strategies any professional can apply immediately.
Available in paperback and Kindle on Amazon. Contact us for bulk pricing for organizations providing copies to training attendees.
“I rarely write book reviews, but after reading this one, I felt compelled to share how excellent it is.”
Don – five-star Verified Purchase review on Amazon
Schedule a free consultation. We will identify the right program for your team, tailor the curriculum, and get you scheduled.