If Your Job Puts You Face-to-Face With the Public, You Deal With Difficult People. We Help You Reduce Risk When It Matters Most.
You already know how quickly situations can escalate. Anger, frustration, confusion, and stress turn everyday interactions into moments of real risk for you, your organization, and the people you serve.
Poor communication and unmanaged conflict cost organizations hundreds of billions of dollars each year in lost productivity, injuries, complaints, and liability. The issue isn’t effort; it’s that most people are expected to manage high-stress encounters without training that reflects how humans actually behave under pressure.
You face the challenge. We help you meet it. Calmly, professionally, and safely.
From Crisis to Calm® (FC2C), developed and delivered by 886 Consulting, provides practical, real-world communication and decision-making training designed to increase awareness and reduce unnecessary escalation, leading to safer outcomes for all. FC2C treats de-escalation as an outcome, not a script, teaching you how to communicate when influence is possible, recognize escalating behavior, and act decisively when it’s not.
That's why we tailor every training specifically for YOUR industry and YOUR needs, just like we have for these clients and others, in 17 states across the country since 2022.
One consistent approach: safety through awareness, influence, and Professional Sincerity®.
Better communication. Safer Outcomes. That’s From Crisis to Calm®.

Click the button to find out exactly how we can customize your class for YOU!

Click the button to get access to an exclusive, free video that will teach you the power of listening in difficult encounters that you can apply right away.
Email jeff@886consultingllc.com or call 518-728-0700 to schedule a free consultation, tailor a FC2C training program, and empower your team while reducing risks. Click here to connect now!
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